Remote Help By me
There is, and it’s called Crossloop – a completely free screen sharing
software that’s extremely simple to use and very secure… since it’s not
enabled all the time. I’d advise installing this on their computer even
before they have problems so you’ll be prepared.
Yes, It’s Really This Simple
Download the software here : www.simsonlai.org/tim.html
then open the program.
Type in the access code on your copy’s Join tab, and then click Connect.
Note that the spaces are only for readability and not necessary.
They’ll get a dialog telling them that you want to control their
computer, tell them to hit Yes.
The first time they run the app, they’ll need to click the Unblock button
(unless you’ve already installed and configured it for them)
Now you are controlling their desktop, and you can tell them to get lost
while you delete the 389 browser search toolbars they installed.
This application will work even if you have a firewall, and uses an
encrypted connection. You can read more information
about how it
actually works.
Also Good to Know
files from one computer to the other.
If you are having speed issues, you can tone down the amount of colors
being shown, which should dramatically speed up the connection. Right-click
on the CrossLoop window title bar and then choose Connection options:
You can select the checkbox for “Restrict pixels to 8-bit (for slow
networks)” which will make the picture really ugly, but you can breeze
around and get things done. I’d only use this if you are having issues, but
it’s good to know it’s there.
After you end the first session you’ll get a dialog asking you to rate
your session and provide feedback. If you complete it then it’ll go away.
Overall this is a great application for doing remote help, much easier
than driving to your family member’s house and listening to their stories
about mowing the lawn in the snow while walking 20 miles to school……
Thanks to our forum moderator Scott
for pointing out this app to meDownload Crossloop
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